Privacy Policy

Welcome to Hoopin ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website hoopin.app and related services (the "Platform").

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1. Information We Collect

We may collect the following types of information from users:

  • Personal Information: Name, email, phone number, profile details, society/residential information.
  • Location Data: Live or approximate location to match rides and calculate routes.
  • Usage Data: Device information, IP address, app interactions, preferences.
  • Payment Information: If applicable, details required for processing payments and rewards.

2. How We Use Information

We use your information to:

  • Provide, improve, and personalize ride-sharing and community features.
  • Verify users and ensure community trust and safety.
  • Facilitate communication between riders and drivers.
  • Show your carbon footprint savings and rewards dashboard.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal data. We may share information with:

  • Trusted Partners: Payment processors, mapping/transport APIs, and communication tools.
  • Law Enforcement: If required to comply with applicable laws.
  • Community Features: Your name and society affiliation may be visible to other users for verification.

4. Data Security

We use reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute safety.

5. Your Rights

  • You can request access, correction, or deletion of your personal data.
  • You may opt out of marketing communications anytime.

6. Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

πŸ“§ support@hoopin.app